Question 1

Where is Overrly based?

Accepted Answer

Overrly is headquartered in Wrocław, Poland. While our main development centre is in Central Europe, we serve clients worldwide, offering flexible working hours to overlap with US and Asian time zones.

Question 2

How do you price your services?

Accepted Answer

We offer flexible engagement models tailored to your needs. This includes fixed-price contracts for well-defined projects (like Technical Audits) and Time & Material (T&M) models for ongoing development and support. Contact us for a detailed quote based on your specific requirements.

Question 3

Do you handle both Salesforce configuration and custom development?

Accepted Answer

Yes. We believe in a 'configuration-first' approach to minimize technical debt, utilizing standard Salesforce features whenever possible. However, our expertise lies in complex custom development using Apex, Lightning Web Components (LWC), and integrations when standard features aren't enough.

Question 4

What is the typical timeline for a Salesforce implementation?

Accepted Answer

Timelines vary significantly based on scope. A small Sales Cloud implementation might take 4-8 weeks, while a complex multi-cloud enterprise rollout can take 6-12 months. We provide a detailed roadmap during our initial Discovery phase.

Question 5

Can you integrate Salesforce with our ERP?

Accepted Answer

Absolutely. We have extensive experience integrating Salesforce with major ERPs like SAP, NetSuite, Microsoft Dynamics, and Oracle, as well as custom internal systems using REST/SOAP APIs and middleware solutions.

Question 6

Why do I need a Technical Audit?

Accepted Answer

Over time, Salesforce orgs accumulate 'technical debt', unused fields, inefficient code, and security gaps. An audit identifies these risks before they cause system failure. It's especially critical if you're experiencing slow performance, hitting governor limits, or planning a major new feature rollout. It is crucial when you use AI to develop custom solutions.

Question 7

What does the audit report include?

Accepted Answer

Our audit provides a comprehensive PDF report covering Security Health, Code Quality (Apex/LWC), Automation Efficiency (Flows vs Triggers), Data Model Analysis, and a prioritized remediation roadmap with estimated effort levels. Full scope of the audit is discussed during the free consultation.

Question 8

What is the difference between Steelbrick, Revenue Cloud Advanced and Agentforce Revenue Management?

Accepted Answer

Steelbrick was the original CPQ product acquired by Salesforce. It evolved into Revenue Cloud Advanced over time. As of October 2025, the product has been officially renamed to Agentforce Revenue Management. This change signifies the discontinuation of the Steelbrick name and positions Agentforce Revenue Management as the modern, AI-enhanced successor for all revenue operations.

Question 9

Does it support amendments and renewals?

Accepted Answer

Yes, it provides comprehensive lifecycle subscription management. It supports complex amendments including upgrades, downgrades, and mid-term changes with automatic proration calculations. For renewals, it automatically generates renewal opportunities and quotes, supporting co-terming to align multiple contracts to a single end date.

Question 10

Is Agentforce Revenue Management customizable?

Accepted Answer

Absolutely. Being built natively on the Salesforce platform, it offers extensive customization options. You can utilize standard Salesforce tools like Flows, Apex code, custom objects, and fields. Additionally, it features powerful declarative configuration tools for product and pricing rules, along with custom pricing plugins (QCP) for specialized logic.

Question 11

Can my team work directly from Salesforce?

Accepted Answer

Yes, since it is a native Salesforce application, it integrates seamlessly with your existing environment. This allows your Sales, Finance, and Operations teams to collaborate within a single platform, sharing real-time data and unified workflows without the need to switch between disparate systems.

Question 12

What is the difference between Sales Cloud and Revenue Cloud?

Accepted Answer

Sales Cloud manages the sales cycle up to the 'Closed Won' stage. Revenue Cloud (CPQ) takes over to handle complex quoting, product bundles, subscription management, and revenue recognition, effectively bridging the gap between Sales and Finance.

Question 13

Is Revenue Cloud suitable for small businesses?

Accepted Answer

It depends on your product complexity. If you have simple pricing, standard Sales Cloud quotes may suffice. Revenue Cloud is ideal for businesses with subscription models, tiered pricing, or extensive product bundling rules. Revenue Cloud is perfect solution if you are going to scale your business and keep everything from Product Configuration till Asset management in one CRM

Question 14

What is Agentforce?

Accepted Answer

Agentforce is Salesforce's autonomous AI agent platform. Unlike chatbots that follow a script, Agentforce agents can reason, plan, and execute tasks across your Salesforce apps to resolve customer issues or qualify leads automatically.

Question 15

Do I need technical knowledge for your AI training?

Accepted Answer

We offer different training tracks. Our 'AI for Business Leaders' track requires no coding skills and focuses on strategy and use cases. Our 'Technical AI Implementation' track is designed for admins and developers who want to build and configure agents and use variety on AI tools on daily basis.

Frequently Asked Questions

General Questions

Where is Overrly based?

How do you price your services?

Salesforce Development

Do you handle both Salesforce configuration and custom development?

What is the typical timeline for a Salesforce implementation?

Can you integrate Salesforce with our ERP?

Technical Audits

Why do I need a Technical Audit?

What does the audit report include?

Revenue Cloud (CPQ & Billing)

What is the difference between Steelbrick, Revenue Cloud Advanced and Agentforce Revenue Management?

Does it support amendments and renewals?

Is Agentforce Revenue Management customizable?

Can my team work directly from Salesforce?

What is the difference between Sales Cloud and Revenue Cloud?

Is Revenue Cloud suitable for small businesses?

AI Training & Agentforce

What is Agentforce?

Do I need technical knowledge for your AI training?

Still have questions?

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Kamil Kamyszek